Last Updated: 23 Oct, 2023
At Vipan Web Services, we strive to deliver high-quality digital solutions tailored to your business needs. Our goal is to ensure client satisfaction with every service we provide. However, we understand that there may be instances where a refund or return is necessary. Please read our policy carefully.
🔁 Return & Refund Eligibility
Due to the nature of digital services, we do not offer returns. However, refunds may be issued in the following cases:
Project Not Started
If a project is cancelled before any work has begun, you are eligible for a full refund.Delayed Delivery
If we are unable to deliver your service within the agreed timeline and no communication has been made to extend the deadline, a partial or full refund may be considered.Service Not As Described
If the delivered service is significantly different from what was agreed upon in writing, you may be eligible for a partial refund after review.
🚫 Non-Refundable Scenarios
We do not provide refunds in the following situations:
Change of mind after service initiation
Delays caused by lack of communication or incomplete requirements from the client
Custom development or personalized configurations already completed
Third-party service costs (such as domain registration, hosting, plugins, etc.)
📝 Requesting a Refund
To request a refund, please email us at contact@vipanwebservices.com with:
Your full name and contact details
Project or invoice number
Reason for the refund request
We will respond within 3–5 business days with a resolution or additional questions if needed.
💳 Refund Process
Approved refunds will be processed within 7–10 business days.
Refunds are returned to the original method of payment.
If the transaction was processed via a third-party platform (e.g., PayPal), their terms may also apply.
📞 Contact Us
If you have any questions regarding this policy, feel free to contact our support team at: